How to Fix No Sound on AirPlay Issue

AirPlay is a feature that allows you to stream content from one Apple device to another. For example, you can stream content from your iPhone to Apple TV or Mac to your Apple TV and vice versa. In addition to Apple TV, AirPlay 2 is compatible with LG TV, Samsung TV, Sony TV, Roku TV, and more. While you AirPlay from one device to another, sometimes, you might face a few issues. One such issue is the lack of Sound while AirPlaying content. If you are facing a No Sound on AirPlay issue, then here are the possible causes and troubleshooting techniques to fix the issue.

No Sound on AirPlay – Causes

There might be several reasons why you are facing this issue. Here are the possible causes:

1. Your device might be in low volume, silent mode, or muted
2. Poor Wireless connectivity
3. Changes in Audio settings
4. The particular app might not be compatible with AirPlay
5. Improper HDMI connection
6. Outdated app version
7. Outdated device firmware

How to Fix No Sound on AirPlay issue?

Below are the possible solutions to fix the No Sound on AirPlay issue:

Increase Volume, Unmute, and Disable Silent Mode

Sometimes, we might miss checking small things. Try these steps on your devices:

1. Increase Volume on both devices: Check if the volume is low and increase the volume on your TV and the device from which you AirPlay (iPhone, iPad, or Mac).
2. Unmute your device: Check whether your device is muted. You might have muted your Apple TV and Mac. Unmute the devices, and try AirPlay again.
3. Disable Silent Mode: Check whether your iPhone or iPad is in Silent mode. On your iPhone, you can toggle the Silent Switch to General mode. This will disable Silent mode on your device.

Check the TV to which your Apple TV is connected

Apple TV must be connected to a TV through an HDMI port. If you AirPlay content to your Apple TV, then the audio will play on the TV to which the Apple TV is connected.

1. Check whether the TV is unmuted.
2. Increase the volume on your TV.
3. Play any video on the TV from another source and check if the volume is working.

For example, play a live TV channel using cable or from other sources like a USB drive, and check whether the audio is working. If the audio is working fine, then the issue is with Apple TV connectivity. If there is no sound from other sources, then the issue is with your TV.

You have to connect your Apple TV to a new TV and then check again.

Check HDMI connection

Apple TV is connected to your TV using a HDMI connection. Check whether the wire is properly connected to both ends of the TV.

1. Try playing any general video on your Apple TV. If it plays with audio, then the HDMI is properly connected. If it doesn’t play any sound, the HDMI cable is not connected properly.
2. Change the HDMI cable to a new one and try again.

Changing the Sound Output

On Mac

If you AirPlay from your Mac, then you can change the sound settings and check whether you are able to hear the sound.

1. Go to System Settings on your Mac.
2. Select Sound and choose the Output tab.
3. Choose the AirPlay device from which you want to hear the sound and click on the Save button.

This issue might help fix your No Sound issue if you AirPlay from a Mac.

On iPhone

If you use AirPlay from an iPhone, try the below changes,

1. Go to the Control Center.
2. Tap on the AirPlay button and choose Output as the device from which you want to listen to the sound.

This issue might help fix your No Sound issue if you AirPlay from an iPhone.

Turn Off Dolby Digital on Apple TV

This option shouldn’t be an issue, but sometimes, the no sound issue might be due to the lack of a Dolby Digital option on the app from which the content is AirPlayed.

1. Open Settings on your Apple TV.
2. From the settings menu, choose Audio & Video.
3. Select Dolby Digital and turn it Off.

You can also set the Audio Mode to Auto in the same Audio & Video settings page.

Check WiFi Connection

Sometimes, there will be a lag in audio if the WiFi connection is not proper. Check whether you have good Wireless connectivity on both devices. Here are the ways to troubleshoot your WiFi connectivity:

1. Ensure that both devices are connected to the same WiFi network.
2. Try connecting both devices to a different WiFi and AirPlay again.
3. Connect your devices to a 2.4 GHz WiFi connection.
4. Restart your router.

The above method will fix the no-sound issue if it is caused by the network connection.

Check whether the App is AirPlay compatible

Sometimes, the app might not be compatible with AirPlay. Check whether the app is compatible with AirPlay. For example, Netflix does not support AirPlay, and when you AirPlay Netflix to your Apple TV using screen mirroring on Mac, you will be able to listen to the audio, but the video will be blank.

So, app compatibility is also an important factor.

How to Fix No Sound on Apple TV – General Solutions

If the above methods don’t work and if you are still facing no sound issue, then try the below methods.

Restart your devices

If there are any temporary glitches, restarting your devices will fix this issue. For example, if you AirPlay the content from your iPhone to Apple TV or iPad to your Mac, then restarting the devices will fix temporary issues.

This is one of the best solutions to fix any small bugs on your devices.

Update the App

Update the app that you AirPlay to your TV. If the app has a new update, then updating it to a newer version will fix some minor bugs. You can update the app from the App Store on your iPhone, iPad, Mac, and Apple TV.

Update the Device Firmware

Check whether your device has a new software update and update it to the latest version. If the software is old, there will be compatibility and connectivity issues. Updating it to the latest version will fix these issues.

Reset your Device

Try this method only if there is no sound when you Airplay any apps. If you are not able to hear any sound from any app while using AirPlay, then resetting your device is one of the best choices. You have to back up your data before you reset.

No Sound on AirPlay – Contact Customer Support

If none of the above works, you should contact Apple customer support. They will surely fix the issue. The above troubleshooting method will surely fix the issue, but if you are not able to fix it, then contacting customer support will be a wise option.

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